Refund Policy

1. Money-Back Guarantee

At Great Big Infotech Solutions, we stand behind our services. If you are not satisfied with our services within the first 30 days of your subscription, we offer a full, no-questions-aGreat Big Infotech Solutionsd refund. This applies to all subscription plans.

2. How to Request a Refund

To request a refund, please follow these steps:

1. 1. Contact our support team at refunds@Great Big Infotech Solutions.com
2. 2. Provide your account information and subscription details
3. 3. Explain the reason for your refund request
4. 4. We will process your refund within 5-7 business days

3. Refund Eligibility

You are eligible for a refund if:

• • Your request is made within 30 days of your initial purchase
• • You have not used more than 50% of your prepaid service hours
• • You are requesting a refund for your subscription fees only
• • You have not violated our Terms of Service

4. Professional Services & Consulting

Refunds for professional services and consulting engagements are handled on a case-by-case basis. Please contact our sales team to discuss your specific situation. Generally, consulting services are non-refundable after work has commenced, but we will work with you to find a mutually acceptable solution.

5. Refund Method

Refunds will be issued to the original payment method used for the purchase. If the original payment method is no longer available, we will contact you to arrange an alternative refund method.

6. Subscription Cancellation

You can cancel your subscription at any time. Upon cancellation:

• • Your access will continue until the end of the current billing period
• • No refund will be issued for the current billing period
• • If you cancel within 30 days and meet our refund criteria, you are eligible for a full refund
• • To cancel, contact us at support@Great Big Infotech Solutions.com

7. Disputes

If you have a dispute regarding a charge or refund, please contact us immediately at disputes@Great Big Infotech Solutions.com. We will investigate your claim and respond within 10 business days. We aim to resolve all disputes fairly and promptly.

8. Policy Changes

Great Big Infotech Solutions reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our services constitutes your acceptance of any changes to this policy.

9. Contact Us

If you have questions about this Refund Policy, please contact us at: